HP Email on the iPhone

Posted in Articles on Apr 09 2010

Here are some updated instructions for getting your HP email account working on the iPhone.

1. Signup for MMS Personal Pay (check the HP intranet)
2. Get your manager to approve.
3. Purchase or borrow a Windows Mobile phone (no, really, you need to do this, I’m not joking).
4. If you’re borrowing a phone, you will need to do a factory reset (no, really, and good luck convincing the owner of the phone, I got really lucky with this).
5. Put your iPhone SIM card in the Windows Mobile phone.
6. Open the web browser on the Windows Mobile phone.
7. Navigate to http://remoteaccess.hp.com/ on the Windows Mobile phone.
8. Accept the SSL Certificate twice.
9. Login using your HP credentials.
10. At this point you should be redirected to the "MMS Installation" page.
11. Click "STEP 1 -- Install Root Cert"
12. Check the "Open file after download" checkbox.
13. Click "Yes"
14. You should see "Installing VSRoot.cab" and then "VSRoot.cab was successfully installed on your device".
15. Click "OK" in the top right of the screen.
16. You should be back in Internet Explorer now.
17. Click "STEP 2 -- Install ActiveSync Configuration file"
18. Check the "Open file after download" checkbox.
19. Click "Yes".
20. You should see "Installing Activesync######.cab"
21. When prompted, click "Yes".
22. You should see Activesync######.cab was successfully installed on your device".
23. You should then be prompted to login using your HP domain credentials.
24. Click "Finish" in Internet Explorer.
25. Launch ActiveSync (it might already be launched) and follow the prompts to enter your information.
26. Once this is complete, click "Sync". If all goes well, the Windows Mobile phone should now be working.
27. You should now get a confirmation email from Exchange indicating that the MMS service is configured for your email account.
28. If you've managed to get the Windows Mobile phone working with your account, you can now move your SIM card back to the iPhone, and setup your HP account on the iPhone.

Note that if you run into any security or permissions errors (as I did), you will need to contact the HP IT support help desk, send them your MMS account confirmation email, and then complete a manual setup process.

Reposted from the archive.

Published Apr 09 2010 - Permalink


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